Building a retail sales department at a contractor of Gazprom Neft Asia

Gazprom Neft Asia, an official contractor for laying gas pipelines, decided to develop the department of individual households’ gasification. Having created this department, the company faced a number of problems: deadlines for execution of orders were delayed, there were complaints about the quality of services, accounts receivable were growing, and the new department did not fulfill plans for gasification. With these challenges, the client turned to us. Consultants of Stratton Business Consult have applied a comprehensive approach: conducted re-engineering of the core business process, rebuilt the sales system, helped adapt 1C to the needs of the company, analyzed the financial condition of the company and reviewed pricing, trained managers in the selection and hiring staff. As a result, during the first 4 months of work, the income from the gasification of individual houses has increased by 18%.